I purchased my 5 year old daughter the Nabi 2 tablet for Christmas. I noticed that it was always hard to turn on and off. My daughter couldn't get it to work so I had to do it for her. The power button broke got stuck inside and now it will not turn on.
I contacted Nabi on July 7, 2013 about getting a replacement or getting the one I have fixed. They sent me an automatic response claiming they cared and they receive extremely high volume of emails and to contact them on Face Book for the fastest response time. I do not do Face Book. So I waited, waited and waited.
It is now July 26, 2013 and I still haven't gotten a response back. I have tried to look for a customer service phone number and they do not appear to have one.
This has been the BIGGEST waste of money. They offer a 1 year warranty but how can you use the warranty if they do not bother to return any emails. Do not buy!
Product or Service Mentioned: Nabi Tablet.
Monetary Loss: $200.