Thomasville, Alabama
100% full Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

I bought the Nabi Dreamtab for my granddaughter.It stopped working about 9 months after I bought it.

I had the receipt and the original box it came in so I did not think that I would have a problem. I tried for months to get a call through to Nabi. I always got an answering machine that said the wait would be over an hour. I finally contacted the Better Business Bureau.

They sent the complaint to Nabi but got no response.

I am attaching a picture of the receipt and a picture of the Better Business Bureau Complaint.

Reason of review: Poor customer service.

Monetary Loss: $199.

Preferred solution: Replacement of the product with a new one that works..

I liked: Tablet while it worked.

I didn't like: That it stopped working repeatedly, Support, Junk charging port, Constant freezing.

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